Week of
Mon, Sep 30

  • HPSS Services Have Been Restored    10/1/2019
    Tue Oct 1 17:13:41 EDT 2019

    This item has been posted to rhic-rcf-l@lists.bnl.gov, usatlas-computing-l@lists.bnl.gov

    Access to HPSS tape resident data has been restored completely for US Atlas and PHENIX. STAR will temporarily not have access to ~400 LTO6 and ~1500 LTO5 tapes with DST data. To completely restore services for STAR, at this point we are planning, as recommended by Oracle, to reboot the entire STAR library complex of free SL8500 frames tomorrow (the exact time depends on the delivery of some parts and will be announced later).

    The HPSS team

  • Access to the HPSS Tape Libraries Interrupted    10/1/2019
    Tue Oct 1 11:00:34 EDT 2019

    This item has been posted to rhic-rcf-l@lists.bnl.gov, usatlas-computing-l@lists.bnl.gov

    Summary: Access to tape resident HPSS data is currently down

    Duration: 09/30 - 1 PM till 10/1 - 5 PM

    Group Responsible: HPSS

    Affected Area: HPSS services

    Expected User Impact: Access to tape resident HPSS data

    Maintenance Type: Service Interruption Submitted By: HPSS team

    Description: After a planned maintenance ACSLS (the sw module providing communications with the HPSS tape library infrastructure) has failed to restart operations. We are actively working with the vendor to restore services. The issue has been escalated to the highest possible level with Oracle support.

Week of
Mon, Aug 12

  • www4 user home webserver moving behind a reverse proxy.    8/13/2019
    Tue Aug 13 16:17:05 EDT 2019

    This item has been posted to rhic-rcf-l@lists.bnl.gov

    Summary: www4.rcf.bnl.gov website will be moving behind a reverse proxy

    Duration: Wednesday, August 14 - Morning

    Group Responsible: GCE

    Affected Area: Web services - user home area: www4.rcf.bnl.gov

    Expected User Impact: None

    Maintenance Type: Transparent Submitted By: Jason A. Smith

    Description: This is mostly a DNS change that will redirect all web access to www4.rcf.bnl.gov through a reverse proxy server. This proxy will also force redirect all http requests through https since this is required by DOE/DHS. This change should be totally transparent, if you experience any problems, please open a support ticket.

Week of
Mon, Jul 29

  • NX server atlasnx02 maintenance - NX software version and system upgrade - Reminder    7/30/2019
    Tue Jul 30 07:21:44 EDT 2019

    This item has been posted to usatlas-users-l@lists.bnl.gov

    Summary: The service on NX server atlasnx02.usatlas.bnl.gov will be restarted today Tuesday July 30th as both the system OS and the NX software version will be updated.

    Duration: July 30th Tuesday 11.30 am - 1.30 pm

    Group Responsible: GCE

    Affected Area: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Expected User Impact: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Maintenance Type: Service Interruption Submitted By: Saroj Kandasamy, saroj@bnl.gov

    Description: The atlasnx02 server is currently running NoMachine version 5 and will be updated to NoMachine version 6. Also the system will be updated to RHEL 7. With this update, the GNOME desktop version was also upgraded, but has been tested extensively and found to have issues using this desktop. Please use the KDE desktop, any further instructions will be updated later in the NX documentation page. Please use the other NX server - atlasnx01.usatlas.bnl.gov



  • NX server atlasnx02 maintenance - NX software version and system upgrade    7/29/2019
    Mon Jul 29 11:13:17 EDT 2019

    This item has been posted to usatlas-users-l@lists.bnl.gov

    Summary: The service on NX server atlasnx02.usatlas.bnl.gov will be restarted tomorrow Tuesday July 30th as both the system OS and the NX software version will be updated.

    Duration: July 30th Tuesday 11.30 am - 1.30 pm

    Group Responsible: GCE

    Affected Area: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Expected User Impact: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Maintenance Type: Service Interruption Submitted By: Saroj Kandasamy, saroj@bnl.gov

    Description: The atlasnx02 server is currently running NoMachine version 5 and will be updated to NoMachine version 6. Also the system will be updated to RHEL 7. With this update, the GNOME desktop version was also upgraded, but has been tested extensively and found to have issues using this desktop. Please use the KDE desktop, any further instructions will be updated later in the NX documentation page. Please use the other NX server - atlasnx01.usatlas.bnl.gov

Week of
Mon, Jul 15

  • NX server atlasnx01 maintenance - NX software version and system upgrade - Reminder    7/17/2019
    Wed Jul 17 07:14:34 EDT 2019

    This item has been posted to usatlas-users-l@lists.bnl.gov

    Summary: The service on NX server atlasnx01.usatlas.bnl.gov will be restarted today Wednesday July 17th as both the system OS and the NX software version will be updated.

    Duration: July 17th Wednesday 11 am - 1 pm

    Group Responsible: GCE

    Affected Area: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Expected User Impact: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Maintenance Type: Service Interruption Submitted By: Saroj Kandasamy, saroj@bnl.gov

    Description: The atlasnx01 server is currently running NoMachine version 5 and will be updated to NoMachine version 6. Also the system will be updated to RHEL 7. With this update, the GNOME desktop version was also upgraded, but has been tested extensively and found to have issues using this desktop. Please use the KDE desktop, any further instructions will be updated later in the NX documentation page. Please use the other NX server - atlasnx02.usatlas.bnl.gov

  • NX server atlasnx01 maintenance - NX software version and system upgrade     7/16/2019
    Tue Jul 16 14:05:52 EDT 2019

    This item has been posted to usatlas-users-l@lists.bnl.gov

    Summary: The service on NX server atlasnx01.usatlas.bnl.gov will be restarted tomorrow Wednesday July 17th as both the system OS and the NX software version will be updated.

    Duration: July 17th Wednesday 11 am - 1 pm

    Group Responsible: GCE

    Affected Area: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Expected User Impact: The NX service will not be available during the restart and all saved sessions will be terminated and lost. Please save all your work.

    Maintenance Type: Service Interruption Submitted By: Saroj Kandasamy, saroj@bnl.gov

    Description: The atlasnx01 server is currently running NoMachine version 5 and will be updated to NoMachine version 6. Also the system will be updated to RHEL 7. With this update, the GNOME desktop version was also upgraded, but has been tested extensively and found to have issues using this desktop. Please use the KDE desktop, any further instructions will be updated later in the NX documentation page. Please use the other NX server - atlasnx02.usatlas.bnl.gov

Last Modified October 1, 2019
RACF Staff